There is no doubt that ever since the Covid-19 pandemic, more and more people now work from home. Since that is the case, many businesses resort to the virtual onboarding process.
That means that instead of having new employees come into the office to meet everyone and undergo training, everything happens online. That is why it is critical to make onboarding virtual employees as effective as possible.
Want to understand how to ensure this process works best for both you and your new workers? If so, we have all the details for you. Keep reading our informative guide to see the top seven ways to enhancing virtual employee onboarding.
- Communicate Early
The first thing you want to keep in mind is that early communication can make a world of difference. When you hire a new employee and let them know the good news, that is where your onboarding should begin.
Do not wait a few days to reach out to your new worker and tell them it is time to start training. Instead, send an email that congratulates them on their new job and opportunity to work with your company.
After that initial email, send a follow-up message that lets them know the first steps they need to begin the onboarding process. You can start by explaining what information they need to gather, like their driver’s license, social security, or other pertinent documents.
That is because many people do not realize they need that information on hand. So, when they begin the rest of the hiring process, they have to scramble to find their cards.
That is both annoying and slows down the onboarding process. Next, you will want to start the new employee off lightly. Tell them how to access their work email by creating a username and password.
You can also send them to the company website and have them create an account. If you have an onboarding virtual assistant and software, it will do these things for you. If you want to learn more about solutions programs and companies, click here to view more.
- Introduce Technology Early
Next, you want to ensure that you get whatever technology the job requires to the person ahead of time. For instance, if the employee needs to use a company laptop, computer, or headphone set, send all of that out before their start date.
You do not want the new hire to feel overwhelmed by the high amount of new technology they have to learn. Instead, if they have a few days, or even a week, to mess around with it and learn how everything works, they can start their job with a bit more confidence.
That also gives them time to send your emails and ask questions about the gear. Plus, the employee or employees can tell you if a piece of technology is faulty and needs replacement. It would not bode well for either of you for the people to begin work with broken equipment.
- Spread Training Out
According to the American Psychological Association, people learn better by spreading out their time. Many of these studies relate to college students, who have a lot to learn in a short period.
However, the same goes for your new employees. If you pile training manuals and sessions on them all at once, they will likely feel overwhelmed and not learn as efficiently as they could.
So, instead of giving them hours of reading materials and training courses, assign them a little bit to do every day. Create a schedule that the new hires can follow for their training.
Of course, you want to ensure that they complete all of the necessary steps by the time they begin. However, by spreading it out, you make sure they do not panic or have anxiety about starting a brand new job.
- Go Over Company Values
You want to instill company values in your new employee or employees. Even though your workers are virtual and work from home, they still need to understand workplace culture.
The first thing to do is have them watch a series of videos that talk about your business, what it stand for, and the values you want to uphold.
Not only will this keep your other employees safe from bullying or sexual harassment, but it will bring everyone together. The goal of virtual employee onboarding is to have everyone work as a unit. If everyone understands the culture and values of the business, they can come together as a team.
You might be wary of sending too many emails or making too many phone calls. But that is often a mistake on the employer’s part. You have to realize that new employees are anxious about starting work.
Hearing from their boss or manager will ease their nerves because they will see that you are friendly and approachable. It will also build rapport. That way, if they have any questions or concerns, they will feel comfortable contacting you.
- Assign a Mentor
Think about assigning new employees a work buddy. As the manager or business owner, you are busy with many tasks. Because of that, you might not have the time to help everyone out.
By designating a trustworthy employee with experience at your company, you can give your new worker assurance. They will have someone they trust with questions. Not only that, but this gives them a new friend at work that will ease their onboarding stress.
- Request Feedback
One of the best ways to enhance onboarding virtual employees is to request feedback. After the process is said and done, send out a form.
For the most honest results, make it anonymous. People may lie if they know their boss is watching. If there are negative comments or concerns, do not take offense. Instead, use those as building blocks, so you can make a virtual onboarding run as smoothly as possible in the future.
More on the Virtual Onboarding Process
As you can tell, there are several things to consider about the virtual onboarding process. First, you want to ensure that you don’t throw too much at the employee.
You also want to have the person familiarize themselves with technology in advance to starting their new position. All seven of these tips will help you ad your new workers feel comfortable and work more efficiently.
We hope this article helps you learn more about virtual onboarding. If you enjoyed this post, we invite you to continue reading the rest of our blog.