Here’s how to use your SIM tracker if your phone is lost

Charlotte Miller

Updated on:

Losing a phone can be a frustrating experience, leaving us not only disconnected but concerned about the data and information stored on the device. In such situations, a SIM tracker emerges as a valuable tool to locate and safeguard your lost phone. This article will guide you through the process of using a SIM tracker, especially if you’ve opted for Airtel’s new SIM and find yourself in need of recovering your device.

1. Understanding the Role of a SIM Tracker

A SIM tracker is a feature that enables users to locate their lost or stolen mobile phones by leveraging the network signals from the inserted SIM card. This technology provides a level of reassurance, allowing users to trace the approximate location of their device, even if it’s on silent mode or without an active internet connection.

2. Activate Location Services

Before you find yourself in the unfortunate situation of a lost phone, it’s crucial to ensure that your device’s location services are activated. This is typically found in the settings menu of your phone. Having this feature enabled is essential for the effectiveness of a SIM tracker.

3. Contact Your Service Provider

If you’re using Airtel’s new SIM card and your phone goes missing, the first step is to get in touch with Airtel’s customer service. They can guide you through the process of using the SIM tracker associated with your specific SIM card. Additionally, they may provide information on the Airtel new SIM number list to verify or update your SIM details.

4. IMEI Tracking

Aside from the SIM tracker, another effective method for locating a lost phone is by using its International Mobile Equipment Identity (IMEI) number. The IMEI is a unique identifier for your device, and it can be used to track the phone’s location. You can find your IMEI number on the original packaging of your phone or by dialing *#06# on your device.

5. Accessing the SIM Tracker

Once you’ve contacted your service provider and ensured that location services are active, accessing the SIM tracker typically involves logging into your mobile carrier’s online portal. For Airtel users, this might mean accessing the Airtel website or using the Airtel Thanks app. Navigate to the relevant section for device tracking or SIM management to initiate the tracking process.

6. Using Third-Party Tracking Apps

In addition to the built-in SIM tracking features provided by mobile carriers like Airtel, there are also third-party tracking apps available. These apps offer more comprehensive tracking features, including remote device locking, wiping data, and capturing photos from the device’s camera. However, it’s essential to choose a reputable app and consider the privacy implications.

7. Coordinating with Law Enforcement

If your attempts to locate your lost phone through the SIM tracker prove unsuccessful, it may be prudent to involve law enforcement. Provide them with the IMEI number and any other relevant details to enhance the chances of recovering your device. Ensure you have a copy of your Airtel new SIM number list and other pertinent information to streamline the process.


Losing a phone can be a distressing experience, but the availability of SIM-tracking technology provides a glimmer of hope for recovery. Airtel’s new SIM card users can take advantage of the SIM tracker features offered by the service provider, ensuring a more seamless and efficient tracking process.

Remember to act calmly when you realise your phone is missing. Contact our customer service, check the Airtel new SIM number list for verification, and activate your device’s tracking features. Familiarise yourself with the IMEI number and explore the various avenues available, from carrier-based tracking to third-party apps.